C.Medaglia, M. Seiffarth, Twenty-Thirty, Rizzoli.

- Understanding economic data: main sources. Visual communication. Reading numbers and figures. Reading graphs and charts.
- The economic context: The purpose of the business activity. The four factors of production. Commerce and trade. E-commerce. The role of entrepreneurs. Business activities and sectors. Distribution channels.
- Business communication: Forms of communication Written communication: business letters, e-mails. Oral communication: telephone conversations. Visual communication: webinars.

- Business organizations. The private sector: sole traders, partnerships, limited companies, franchising, cooperatives, multinationals.
- Business communication: Business transactions Enquiry and reply to enquiry. Offers and reply to offers. Orders
and replies. Complaints and replies.
- Working in a company The organizational structure of a company. The role of managers. Dealing with business meetings.

• Flipped classroom
• Lavori di gruppo
• Lavoro individuale
• Lezioni frontali
• Lezioni partecipate

• Settimana interruzione attività didattica
• In itinere